Telemarketing Scams
Banks would do well to inform customers that the telephone is becoming
a primary tool for many financial crimes. By following some of the
simple suggestions listed below, your customers may be able to save
their hard-earned money and cause less suffering for the financial
institution as well. Financial institutions should advise customers
to protect themselves by providing the following advice:
*Do not answer the phone by stating the name of your family.
*If a caller inquires "To whom am I speaking?" respond
with a question such as "Who are you calling?"
*Remember - "If it sounds too good to be true, it must be."
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*Do not give
your telephone number in response to wrong - number telephone calls.
If a caller asks "What number did I reach?" respond with
another question, such as "What number are you calling?"
*Be wary of repetitive wrong-number calls
*Verify all telephone calls from strangers who claim you have won
something. Such telephone calls may be a setup for asking survey-type
questions in an attempt to gain personal information.
*Never give a stranger your credit card number or your checking account
number over the phone. Such financial information, in the wrong hands,
can wreak havoc upon you and your account!
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